Configuring Order Confirmation Emails in WooCommerce

Posted OnOct 1, 2014     CategoryE-commerce     CommentsNo comment

In this section of the guide to setting up an e-commerce website with WooCommerce, we look at configuring Order Confirmation Emails that are sent to customers post-purchase.

Step 1) To change your Processing Order emails, head to your Dashboard and choose “WooCommerce”, before clicking on “Emails” on the toolbar at the top of the page. A secondary toolbar will display “Processing Order”.


Step 2) Enable or disable an email to be automatically sent out when a customer has completed a transaction by ticking or unticking the box provided. It is better to keep this ticked, in order to prevent any confusion with the customer.


Step 3) The email subject is defaulted to the example below, but you can make changes if you wish to.


Step 4) When an order is sent out, the generic email heading is “Thank you for your order”. You can choose to change this to something else, or leave it as the default.


Step 5) You can choose between HTML, Text and Multipart options as to which format your emails will be sent to your customers.


Step 6) As with the other email options, you can follow the instructions below to alter your email template. Should you wish to do so, you should definitely seek advice unless you are 100% confident in editing the theme. Save changes when you are done.


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